Managing Questions

As a school offering sports lessons, you may receive queries seeking clarifications regarding different topics. You may need to respond to those questions.

To manage questions:

  1. Click the Questions button at the left menu. The Manage Questions page displays questions in four categories with student name and date.

In fact, all the questions that are posed to you are initially displayed in the Pending area. By responding to the questions, you can set them in the following ways:

·         Pending: You can keep a question in pending by not responding to it in any way. The student who asked the question can see the answer
       status as Pending.

·         Answered and Published: You can answer and publish it in your school profile. In the school profile, the question and answer are
       displayed. The student can see the answer status as Answered.

·         Answered but not published: You can answer the question but not publish it in your school profile. They are not displayed in the school
       profile. The student, however, can see the answer status as Answered.

·         Reviewed: You can review the question but not publish it in your school profile. They are not displayed in the school profile. The student,
       however, can see the answer status as Answered.

·         Deleted: You can delete the question completely. It will be neither displayed in the school profile or to the student who posed it.

        2. To answer/publish/review a question, click the View button. The Question screen is displayed.

  1. Enter the answer in the Answer area.
  2. From the Status drop-down list, select the status such as Pending, Answered and Published, Answered but not Published, Reviewed, and Deleted.
  3. Click Submit.
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